How to Fix iTunes Error 0xe8000065 [9 Ways]

Error 0xE8000065 occurs when you connect your iPhone to the computer with Windows OS but you cannot use the iTunes or upgrade or restore your device. This article will show you methods on How to Fix Error 0xe8000065 on Windows 10, 8 and 7.

This iTunes error code is known to be one of the most annoying matters troubling the iPhone users for quite a long time now. If you receive a message which says "Error 0xE8000065" as you try to connect your iPhone to your computer with the help of a USB line, this error is not caused by the presence of your iPhone or iTunes. Well, what's new to know is that it has something related to the operating system that your computer is running upon (Windows operating system).


In fact, point to be noted is that this error is known to be a Windows error. Consequently, when you desire to access plus manage your iPhone documents or files via iTunes, you must dismiss this iTunes error.

Methods to Fix Error 0xe8000065

Here are all the methods that you can follow to fix the error.

Method 1: Restarting the device

Fix by restarting both your iPhone and computer. Restart your iOS device, router, and cable or your modem. You can restart your router or modem by unplugging it, then plug it back in. Thereafter check whether the issue is fixed.


Method 2: Latest iTunes version

Upgrade to latest iTunes version to fix this itunes, restart your computer, and then try to restore or synchronize with iTunes again.

Method 3: Updates for OS X

Check whether your Mac Operating System is updated to the latest version. Click on the Apple menu then select "App Store." Always at the upper-left corner of the screen. Check for the latest version of your App Store apps, install any security and check stability updates for OS X. These changes were made in OS X Yosemite.


If you`re running an older version of OS X then see the Installing Updates in Legacy OS X Versions, here:

  1. Click the "Updates" tab found at the top of the App Store window. It will display a number of updates available.

  1. Click "Update" to update any available app then install it. You'll see both app updates and system updates in the list of available updates.
  2. Click "Update All" to download and install all available updates if a lot of updates are available.
  3. Check for any other updates after installing the updates you had available.

Method 4: Check USB Cable

Use a different USB port on your computer to connect your device. Check your USB connection then change the USB cable if necessary.

Method 5: Check your computer

Connect your iPhone to a different computer to determine whether the issue is only to your computer.

Method 6: Check USB driver

Verify your Apple Mobile Device USB driver if working in Device Manager.

  • Press “Windows” key then “R”
  • Type devmgmt.msc in the run box and hit “Enter”
  • Look in the “Universal Serial Bus Controllers” section by clicking the + next to it.

  • Right-click it and choose “Uninstall” option, if the driver has an error symbol next to it > Click the “Action” menu tab at the top of the screen and select “Scan” button for Hardware Changes.

Method 7: Software update for iOS

Update to the recent version of iOS:

  • Go to Settings > General > Software Update, it will then find if there's a new version.
  • Tap Download and Install, enter then your passcode and agree to the terms & conditions.
  • The downloads in your device will update in the background. You will receive a notification once the downloading is finished.
  • Select on Details which will take you back to Settings > General > Software Update.
  • Tap on Install Now to install them.

Method 8: Restore without iTunes

Restore your iPhone without iTunes. In some cases, there are chances to fix this issue after removing iTunes and its related software. The media that you bought from iTunes will not be deleted when you remove iTunes because it gets saved in My Music folder by default. So, there are highly unlikely chances of you losing your iTunes data after you remove it.

Method 9: Update Windows

Verify in case there are any new updates for the Windows Operating System. For example, in Windows 10, Tap on "Start" in the lower left corner, then move to Settings > Update & Security > Windows Update, and tap on the "Check for Update" button. In case it is shown that your device is up to date, that means there are no available updates currently for your windows. Otherwise, there would be an update mentioned. All you have to do is to download the updates available for your Windows. At times, downloading the updates resolve the issues faced by iPhone users.

Final words

The above-listed methods can be helpful to some of the iPhone users. Surely by updating the Windows Operating System and downloading the newer version of iOS will turn out to be effective ones. However, if the iTunes 0xE8000065 error still exists, do contact the Apple support team.

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