Error 0xE8000065 happens when you connect your iPhone to a Windows computer and are unable to use iTunes or perform upgrades or restores on your device. This article outlines methods to fix Error 0xE8000065 on Windows 10, 8, and 7.
This iTunes error code is known to be one of the most annoying matters troubling the iPhone users for quite a long time now. When you encounter the message "Error 0xE8000065" while connecting your iPhone to your computer via USB, the issue does not stem from your iPhone or iTunes. Instead, it relates to the Windows operating system running on your computer.
In fact, point to be noted is that this error is known to be a Windows error. Consequently, when you desire to access plus manage your iPhone documents or files via iTunes, you must dismiss this iTunes error.
Methods to Fix Error 0xe8000065
Here are all the methods that you can follow to fix the error.
Method 1: Restarting the device
Fix by restarting both your iPhone and computer. Restart your iOS device, router, and cable or your modem. Restart your router or modem by unplugging it and then plugging it back in. Afterward, check to see if the issue has been resolved.
Method 2: Latest iTunes version
Update to the latest version of iTunes to resolve this issue, restart your computer, and then attempt to restore or sync with iTunes again.
Method 3: Updates for OS X
Check whether your Mac Operating System is updated to the latest version. Click on the Apple menu then select "App Store." Always at the upper-left corner of the screen. Ensure your App Store apps are up to date, and install any available security and stability updates for OS X. These updates were implemented in OS X Yosemite.
If you are using an older version of OS X, refer to the guide on Installing Updates in Legacy OS X Versions, available here:
- Click the "Updates" tab found at the top of the App Store window. It will display a number of updates available.
- Click "Update" to update any available app then install it. You'll see both app updates and system updates in the list of available updates.
- Click "Update All" to download and install all available updates if a lot of updates are available.
- Check for any other updates after installing the updates you had available.
Method 4: Check USB Cable
Use a different USB port on your computer to connect your device. Check your USB connection then change the USB cable if necessary.
Method 5: Check your computer
Method 6: Check USB driver
Verify your Apple Mobile Device USB driver if working in Device Manager.
- Press “Windows” key then “R”
- Type devmgmt.msc in the run box and hit “Enter”
- Look in the “Universal Serial Bus Controllers” section by clicking the + next to it.
- Right-click it and choose “Uninstall” option, if the driver has an error symbol next to it > Click the “Action” menu tab at the top of the screen and select “Scan” button for Hardware Changes.
Method 7: Software update for iOS
Update to the recent version of iOS:
- Go to Settings > General > Software Update, it will then find if there's a new version.
- Tap Download and Install, enter then your passcode and agree to the terms & conditions.
- The downloads in your device will update in the background. You will receive a notification once the downloading is finished.
- Select on Details which will take you back to Settings > General > Software Update.
- Tap on Install Now to install them.
Method 8: Restore without iTunes
Method 9: Update Windows
Verify in case there are any new updates for the Windows Operating System. For example, in Windows 10, Tap on "Start" in the lower left corner, then move to Settings > Update & Security > Windows Update, and tap on the "Check for Update" button. If your device indicates that it is up to date, there are no updates currently available for your Windows system. However, if an update is listed, you should download it. Often, installing these updates can resolve issues experienced by iPhone users.
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